For inquiries & assistance
call +49 821 450 45 25
(weekdays 9am–1pm & 2pm–4pm CET)
Email: info@terralumi.com
As specialist retailers with many years of experience, we offer personalised style and lighting advice over the phone on weekdays from 9 a.m. to 1 p.m. and 2 p.m. to 4 p.m. on +49821/4504525, or via E-Mail.
We work closely with our manufacturers and can provide quick and straightforward assistance with any queries you may have regarding outdoor lighting, installation, spare parts and bespoke solutions.
Our logistics team ensures the best possible protection for fragile items. We always use DHL for shipping, and selected freight forwarders for bulky goods.
We have experience in handling project orders for clients ranging from hotels and restaurants to film and television production companies. Ask us for a customised quote! Our references .
We offer various payment methods.
We accept payment in advance by bank transfer. Delivery will only be made after receipt of payment to our account. You will receive our account details with the order confirmation by e-mail.
At the end of the checkout process, you will be redirected to the PayPal website. Here you will be able to make the payment after entering your account details.
Mastercard or Visa
For deliveries within Germany, you can also pay cash on delivery. The invoice amount is due upon delivery of the ordered goods and must be paid to the deliverer.